Salon FAQ + Policies

General Info

For a cleaner and safer beauty experience we do not offer or remove any form of acrylic or dip acrylic powder. This policy helps us maintain a non-toxic environment for our clients and nail artists. If you’re unsure about what type of polish you are wearing, please inquire with the salon that provided your last service. 

Our Services

Why waterless manicures?
Since the nail is porous, soaking fingertips prior to lacquer application results in an expanded nail plate. Applying nail polish on a recently-soaked-nail will compromise the polish job, shortening the beauty of the manicure.

Why pipeless foot baths?
With a pipeless pedicure chair, dead skin cells and bacteria are easily removed, keeping germs and bacteria from affecting your next client through contamination of the chair's water system.

Before your Pedicure
Pedicure clients are advised to not shave their legs for at least 24 hours prior to service. Wear pants that do not taper from the knee to the ankle, and please bring your own flip flops to wear out of the salon.


Non-refundable Deposit

All appointments reserved require a non-refundable $40 deposit. We require a credit card to secure all appointments and your card will be pre-authorized with no exceptions. All cards on file are added to the system via a secure electronic process that ensures all information is encrypted. In the event that we do not receive the required notice for adjustments, no shows, or cancellations your card will be charged 100% of the full-service fee of your scheduled appointment.

Online Booking
How do I book? 
Appointment availability and booking is available through the appointments link in the main menu- once an appointment is booked a confirmation email will be sent to the provided email address immediately as well as 48 hours before your appointment and a text reminder will be sent 24 hours before your appointment. Cancellations, rescheduling and appointment edits can all be done through the booking link in the confirmation email. Appointments cancelled or rescheduled with less than 48 hours notice will result in a fee.

We recommend that you book your next appointment prior to leaving the salon, so that we can be sure to accommodate your schedule and maintain your healthy nails.

We accept Visa, MasterCard, American Express and Zelle. No checks accepted. 

Our Work
Mindful Mani stands by and guarantees quality work to ensure you enjoy your experience. While we cannot issue a refund, or your time if a problem does occur, we invite you to book a complimentary touch-up on the affected nails only to remedy your concerns until you are completely satisfied. In the event your nails chip within 3 days after your service, please email us with a photo, and date and time of your appointment to to resolve the issue only with the original nail technician within 3 business days after your email is received. Outside the 3 day period, there will be a full charge of our normal fee. Please refer to our price list. For cancellations less than 12 hours notice or no-show, we will not honor the complimentary touch-up or service.

Cancellation Policy
We thank you in advance for understanding and greatly appreciate your support in advancing our mission to provide a living wage for our staff. Our goal is to provide seamless quality service to all clientele. 

A valid credit card information is required to hold your appointment. 

We kindly request that you cancel your appointment 48 hours in advance. Revisions outside of the 48 hour window will result in a cancellation fee. 

If you cancel with less than 48 hours notice, your credit card on file will be charged 50% of the service plus 20% gratuity. 

If you cancel within less than 24 hours of your scheduled service time or no-show,  you will be charged 100% of the service plus 20% gratuity.

No Shows
As part of our mission to provide each of our licensed nail artists with a living wage and guarantee all of our staff a full day's wage, we adhere to a strict no-show policy. If you forget or miss your appointment for any reason, you will be charged for the full price of the service that was booked.

Arrival + Late Arrivals
As a courtesy to all clients scheduled throughout the day, on-time arrival is expected. If you arrive more than 10 minutes late, we will shorten the length of your service time or reschedule your appointment in consideration of the next client. If we have to adjust or shorten your appointment due to a late arrival, you will still be responsible for the full-service fee of your originally scheduled appointment. Rescheduling opportunities are at the discretion of the owner.

Sick Policy
In an effort to maintain a healthy environment, we ask that if you are sick (which includes a cold, a fever, the flu, etc.) or have the onset of symptoms of an illness that you reschedule your appointment. If you arrive for your appointment with visible symptoms of an illness, you will be asked to reschedule your appointment and charged 100% of your original service to reschedule. This is for your well-being as well as the health of our employees and other clients. Please wait until you have been well for at least a week before getting your service. We will be happy to reschedule your appointment for a time when you are feeling better.

Health and Safety

Medical Conditions
When making an appointment or before your service, please let us know if you are pregnant, have any health conditions, special needs, ingrown toenails, allergies or injuries etc. This will help us customize your service to ensure the highest satisfaction and benefits.

Health + Safety
By state law we must refuse service to anyone who appears to have any kind of communicable foot, hand or skin disease. A licensee shall not perform services on a client who appears to have an unhealthy condition, communicable disease, contagious conditions, an open wound, ingrown toenails, sore skin, or nail tissue that is inflamed, infected, broken, raised, or swollen.

Allergies + Reactions
Natural ingredients are powerful and unique, just like you! Please communicate what ingredients you may be allergic to before your service.  Please be advised that some of our products may contain nuts or traces of nuts.

Private Parties

We are excited to create a fun, relaxed, and mindful beauty experience for you and your guests! Email us at for pricing and detailed information on our mobile event services.