Shop FAQ's

COVID-19 Update: It is our highest priority to ensure the health and safety of our employees and customers. We hope you and your loved ones are staying safe.

Please be aware that our distribution center is processing orders under guidelines recommended by the CDC, and carrier delays are outside of our control. Please refer to the tracking number in your shipping confirmation to keep an eye on your order.

 

PRE ORDER POLICY

Pre-orders are advance purchases made on new merchandise that is scheduled to be shipped at a future date. They are a great way to guarantee that an item will not be sold out upon arrival to our store. Each collection or item available for pre-order will have its own specific shipping date. These dates are not guaranteed, but we will do our best to update our site with any changes. 

You will proceed through the check out as usual & make full payment when making a Pre-order. 

Please kindly note, Pre-orders cannot be cancelled/refunded once placed. 

 

 

About Mindful Mani Products 


Where can I get Mindful Mani products?
Our products are currently available exclusively at mindfulmani.shop.

Are Mindful Mani polishes cruelty-free?
Yes! Our polishes are not tested on animals.

Are Mindful Mani polishes vegan?
Yes, Our products are free from animal-derived ingredients.

Where are your products made?
All of our products are manufactured in the USA.

What is 10-free?
Our polishes exclude the following ingredients: Toluene, Formaldehyde, Formaldehyde Resin, Dibutyl Phthalate (DBP), Camphor, Xylene, Ethyl Tosylamide, Parabens, Acetone, Triphenyl Phosphate (TPHP) and Fragrance.

Nail Tips


How do I remove my Mindful mani lacquer from my nails?
Any Acetone or Non-Acetone nail polish remover will easily remove the polish. Simply soak a cotton pad in the remover and firmly swipe across the nail to remove. 

Be sure to follow with our cuticle oil to keep your nails happy!

My polish has become thick and goopy. How did this happen?
Oh no! The viscosity and finish of nail polish can change when not stored properly. For best results, close cap tightly after use and store upright in a cool, dry spot away from direct light.

Product buildup on the neck of the bottle may prevent the cap from closing completely; to remove product buildup from the neck of the bottle, carefully remove with nail polish remover and a cotton pad, being careful not to drip remover into the bottle.

Can I use gel top coat on Mindful Mani polishes?

Yes! Our quick-dry formula allows gel top coat to easily be paired with any Mindful Mani polish. Just wait 10-15 mins for the polish to completely dry and top with your favorite gel top coat or bring with you to the salon for an extra long lasting Mindful Mani [gel] manicure! 

I can’t get my polish to apply nicely. Any tips?
Mindful Mani polish incorporates a self-leveling, long lasting, cushion-based formula that is highly pigmented, (start with two thin coats and add per preference). To extend wear, apply over base coat and finish with a clear top coat. You can reapply top coat every few days to keep your mani beautiful.

Shipping and Returns


How do I cancel my order?
Email info@mindfulmani.shop as soon as possible—if your order is still processing, sure thing! We can’t cancel orders once they’ve been prepared for shipping.

Where does Mindful Mani ship?
We currently ship domestically within the United States.

How long will it take for my order to be delivered?
We aim to ship all orders within 10-12 business days. Once your order is shipped, you should receive it within 5 business days. Have you been waiting longer? Please email info@mindfulmani.shop and we’ll get to the bottom of it.

Just a reminder, nail polish is considered a Hazardous Material (HAZMAT) by the US Department of Transportation and requires ground-only shipping. As a result, Mindful Mani packages may be slower to arrive than other beauty products.

How do I return an item?
All sales on mindfulmani.shop are final. Items damaged in transit? We’ll happily provide a replacement or refund. Email info@mindfulmani.shop within 14 days of delivery.

 

Contact Us


How can I get in touch with you?
For questions about your orders, please contact our customer support team at info@mindfulmani.shop. We aim to respond to all inquiries within 48 hours. 

For other inquiries, please email hello@mindfulmani.com.

Who can I speak to about wholesale?
Email us at info@mindfulmani.shop and we’ll be happy to send you some info, a line sheet & a purchase order form.

How can I collaborate with Mindful Mani to swatch and review your collection for my social media or YouTube channel?
Send us an email to info@mindfulmani.shop with links to your website, YouTube channel and/or social media handles.